I just wanted to let you know that my wife and I think your product is GREAT!! We bought a small 5 person hot tub about 2 years ago and right from the start we had a very difficult time adjusting the PH and keeping the water clean and clear. We tried several different spa treatments with no success. Then I came down with a terrible rash and itch for which the dermatologists could not find a cure, or a cause. Then during a web search we found Pacific Sands and the ECO/ONE spa treatment and figured  we'd give it a try. Well let me tell you since then the rash is completely gone, as is the itch. Our spa is so much easier to regulate and the water feels terrific. We don't need to change the water as often and the tub is so much easier to start back up. My wife and I both enjoy our spa so much more than ever before, and we just wanted to say thanks to Pacific Sands for a Great Product!!

Sincerely, Glenn & Wendy – WI

Just a note to let you know that we have tried your product for the first month and are totally satisfied. We have had a hot tub for over 10 years and this is the first time that we have not had a continual challenge with the ph, the foam and the chemical odor.

Thank You,
Dave and Dawn
Coeur d'Alene, Idaho
 

Let me take a moment to reflect on the use of eco one. Prior to my introduction recently to this enzyme based product, I was very limited to the number of times I could use my hot tub, due to a very dry skin problem that with chlorine type ingredients irritated my skin to the point of not using the hot tub that I really enjoyed. BUT with the ECO ONE maintenance system I can once again enjoy my hot tub as often as I wish.  Thank you and good luck with your adventure
Wayne
Kelowna, B.C.

 

 

Dear Pacific Sands,

I am writing this email to thank you for two things.  One, putting out a great product and two, for your wonderful customer service.

I was a new spa owner in the Fall of 2004 and had no experience in their use.  I could never get the PH or alkalinity right and I was constantly having to add chemicals because the balance kept shifting.

I live in New Hampshire, and it's no fun trying to play chemist when it's 10 below zero. I was also having to drain my spa about once per month (again, winters in NH are tough enough without playing in the water outside) because the water quality was that bad. I own a two person spa, and that makes it all the worse because there is only 138 gallons, and little things affects the chemistry.

I tried everything with horrible results until I bought your EcoOne Starter Kit and started from scratch. I can not begin to tell how this has changed my whole hot tub experience.  The PH and alkalinity are truly balanced & locked in and I've never had to add any chemical to keep it that way.  The water stays crystal clear all the time. I have not had to change the water in the spa since I've started using EcoOne.

Also, I'm very impressed with the customer service I've received.

I've called three times and you've been very helpful and knowledgeable and took the time to explain things until I completely understood the problem.

I can now enjoy my spa with minimal care!

Thank you...
Mark
New Hampshire